Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
At 4My Auto NAPA AUTOPRO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our automotive services. By using our services, you consent to the practices described in this policy.
- Personal identification information (name, email address, phone number, address)
- Vehicle information (make, model, year, VIN, license plate)
- Service history and maintenance records
- Payment information (processed securely through third-party providers)
- Website usage data and analytics
- Communication preferences and marketing consents
- Provide automotive services and maintenance
- Schedule appointments and send reminders
- Maintain service records and warranty information
- Process payments and billing
- Improve our services and customer experience
- Send promotional offers and service notifications (with consent)
- Comply with legal and regulatory requirements
- NAPA Auto Parts for warranty and parts information
- Payment processors for transaction processing
- Service providers who assist in business operations
- Legal authorities when required by law
- Insurance companies for claim processing (with consent)
- We never sell your personal information to third parties
- SSL encryption for all data transmission
- Secure storage of customer records
- Limited access to personal information
- Regular security updates and monitoring
- Secure disposal of outdated records
- Staff training on privacy and security practices
Access & Correction
You have the right to access your personal information and request corrections to ensure accuracy.
Data Portability
You can request a copy of your personal information in a structured, machine-readable format.
Withdrawal of Consent
You can withdraw consent for marketing communications at any time through our unsubscribe options.
Data Retention
We retain your information only as long as necessary for service provision and legal requirements.
We use cookies and similar technologies to enhance your website experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
Types of Cookies We Use:
- • Essential cookies for website functionality
- • Analytics cookies to understand website usage
- • Marketing cookies for relevant advertisements
- • Preference cookies to remember your settings
We may use third-party services to enhance our operations. These services have their own privacy policies:
Google Analytics
Website analytics and performance tracking
Payment Processors
Secure payment processing services
Email Marketing
Newsletter and promotional communications
Social Media
Social media integration and sharing
If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the information below:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
For significant changes that affect your rights, we will provide additional notice through email or prominent website notifications.